By Jiayi Song on November 21st, 2017 in CoverHound
We recently had the pleasure of interviewing small business owner Eric Ferrer. Eric owns a hauling business and needed to find a commercial auto insurance policy that would protect his company’s assets. He shared with us how easy it was getting insurance and how our resident licensed advisor, Irma Delgado, was able to make that happen.
Tell me a little bit about your background. How did you start your small business?
In my previous line of work, I was a dispatcher with a fuel inspection company. One day, my dad, who is a truck driver, asked me to look into car hauling for him. As I began doing a little research, I learned that this career path might be something for which I was more suited. I started looking into opportunities for myself.
I liked the idea of being my own boss and working my own hours. After 11 years of service with my previous company, I knew it was time to start my own; I decided to go for it. As of August, I have been the owner and operator of my car hauling business, Ferrer & Sons Transport LLC. Since then, the business has acquired a new truck, a LLC, and, should we need it, commercial auto insurance.
How did you hear about CoverHound?
Wouldn’t you know it, I was given CoverHound’s customer service number from the dealership where I purchased a truck for the new business. At that time, I was in communication with another insurance broker in New York. I pocketed CoverHound’s number thinking I probably wouldn’t need it. As you can see, I did need CoverHound.
How were we able to help you?
The agency I was working with prior to contacting CoverHound kept giving me the runaround. On one call, I was promised an affordable rate. On the next call, without explanation, my rate had jumped $5,000. As a result, I asked them if they could possibly find me another quote. In the meantime, I called CoverHound and was connected with Irma. She found the policy I needed (it was the same policy I wanted with the New York agency, go figure!) at a significantly lower rate.
I can’t express enough how much better an experience it was talking with CoverHound and getting my business insurance needs met than it was with the other company.
It wasn’t just the cost savings I appreciated, either. Irma was easy to get ahold of and she always got back to me. I still haven’t heard back from the other agent. It’s been three weeks since I called! I’m very happy with the pricing and the way Irma took care of my concerns. If I could, I would give Irma a 100-star rating. From the little time that we spoke, Irma took care of my business and my peace of mind.
Your team, and especially Irma, have been great. I recommend CoverHound to anyone looking for insurance.
Thank you, Eric. You have been a pleasure to work with! We’re delighted that we were able to help you find a commercial auto policy that’ll protect your business.
If you would like to share your insurance shopping story with us, please email firstname.lastname@example.org. We can’t wait to hear your story!