The Types of Information Collected By CoverHound
The CoverHound website will pose questions to visitors as part of CoverHound's effort to publish real insurance rates for you. These questions will include items typically asked by automobile insurance providers such as zip code, age, education level, years of driving experience, number of cars owned and/or driven, number of accidents, number of moving violations and so forth. Further, in instances where the website visitor completes a "contact me" form, we will ask for that website visitor's name and telephone number.
When you sign up to get a quote from CoverHound, we ask for your email address. This information lets us send your rates after you leave the site, so you can have them handy. Additionally, your email address enables us to retrieve your quotes -- thereby skipping the process of filling out the application form again -- should you return to the CoverHound site.
CoverHound will also gather certain information automatically and store it in log files. These log files contain standard information collected by web servers, such as client IP addresses, browser type, internet service provider (ISP), operating system, etc. CoverHound uses this information, which does not identify individual users, to analyze trends, to administer the CoverHound website and to gather demographic information about its user base as a whole. CoverHound does not link this automatically collected data to Personal Information. CoverHound also uses "Cookies," small text files saved on your computer, to optimize your experience using our website. Cookies store information such as your Internet Protocol (IP) address, operating system, and session ID. In addition, information you submit in our forms may also be stored. By changing your browser settings, you can reject cookies, or have your computer warn you each time a website attempts to deploy a cookie.
CoverHound was created to provide consumers with an excellent experience when shopping for insurance. With this in mind, we don’t send spam and your feedback is welcomed at any time.
When you purchase a policy via CoverHound, you agree to receive CoverHound’s service communications regarding your policy and your primary usage of our products and service, such as billing notices, confirmations of changes, and changes to our products and service. You may not unsubscribe from these service communications.
From time to time, CoverHound may send you emails about our promotions or third-party promotions. In addition, prior to purchasing a policy or after canceling your policy, CoverHound may send you emails to remind you to complete the application process, confirm your quote, invite you come back to get a new quote and purchase a policy. We believe they are helpful, but you can opt out of these emails at any time. Each of these emails we send has an unsubscribe link. If you click on the link, you won’t hear from us again (unless you change your mind)!
Compliance with Children's Online Privacy Protection Act
The CoverHound website is not designed to attract anyone not of legal driving age in the United States. Persons under the age of 16 should not use the CoverHound website, and upon reading this should leave the CoverHound site immediately. Accordingly, under no circumstance does CoverHound seek to collect Personal Information from people under the age of 16.
CoverHound complies with the EU Safe Harbor framework as set forth by the US department of Commerce regarding the collection, use, and retention date from the European Union, as further explained in our Safe Harbor Notice.
Your use of the CoverHound website is governed by our Terms and Conditions, which contains disclaimers, limitations of liability, choice of law and jurisdiction.
As stated above, the CoverHound website contains links to other websites which are not owned or controlled by CoverHound. These links are provided for your convenience only. These independent websites have their own privacy policies and CoverHound disclaims all liability and responsibility for the policies of these other sites. If you have any questions regarding the privacy policies of any of these websites, you should contact those sites directly. Due to the nature of the Web, CoverHound does not warrant that access to the Website or any of its pages will be uninterrupted or error-free. CoverHound does not warrant or make any representations regarding the usefulness of or the expected results of the material contained on the CoverHound website.
Compliance with Legal Requirements; Law Enforcement
Any information collected by CoverHound may be shared if it is necessary to investigate, prevent or prosecute illegal activities, suspected fraud, violations to the Terms and Conditions, or as otherwise required by law or a valid government request (including, but not limited to, search warrants, subpoenas or court orders). CoverHound may also share information if it is acquired by or merged with another company.
Your California Privacy Rights
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us a written request at:
143 2nd St, Second floor
San Francisco, CA 94105