Privacy Policy
General
CoverHound respects each individual's right to personal privacy. This Privacy Policy (the "CoverHound Privacy Policy") is designed to assist you in understanding how CoverHound will collect, use and safeguard any personal information which may be used to identify you such as your name, location, email address and telephone number among numerous other types of information (collectively, "Personal Information"). You may choose whether or not to provide Personal Information to CoverHound. This CoverHound Privacy Policy, which provides guidance with respect to when and where on the CoverHound Website CoverHound collects Personal Information, should help you to make this choice.
Generally speaking, you may browse the CoverHound website without telling us who you are or revealing personal information. However, because automobile insurance rate information is fact-specific for each driver, not all content or features will be available on the CoverHound website if you elect to withhold Personal Information. In situations where Personal Information might be released by you to CoverHound, CoverHound has implemented processes intended to protect your Personal Information and maintain its security, all as further set forth in this CoverHound Privacy Policy.
First, be advised that CoverHound strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from state to state and from country to country, CoverHound intends to universally adhere to the principles set forth in this CoverHound Privacy Policy. In other words, CoverHound's goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred, or retained. In terms of the physical security of our servers and web hosting, be advised that the CoverHound servers are all located in the United States in areas with security procedures, and that use firewalls and implement available state-of-the-art security technologies. These safeguards help prevent unauthorized access to any Personal Information CoverHound may collect.
Please be advised that from time to time we may make changes to the CoverHound Privacy Policy to meet our, and your, changing needs. We encourage you to regularly check this CoverHound Privacy Policy so you are informed of our privacy policies.
The Types of Information Collected By CoverHound
The CoverHound website will pose questions to visitors as part of CoverHound's effort to find automobile insurance policies superior to their current policy. These questions will include items typically asked by automobile insurance providers such as zip code, age, years of driving experience, number of cars owned and/or driven, number of accidents, number of moving violations and the like. Further, in instances where the website visitor completes a "contact me" form, we will ask for that website visitor's name and telephone number. Also, in limited circumstances we may collect a visitor's email address. CoverHound will retain all of the collected information described in this paragraph, and any other information voluntarily entered on the CoverHound website by a website visitor. Further, in instances where a website visitor's activities on the website lead them to call one of our automobile insurance providers, we will collect and retain their phone number.
Further, CoverHound will gather certain information automatically and store it in log files. These log files contain standard information collected by web servers, such as client IP addresses, browser type, internet service provider (ISP), operating system, etc.. CoverHound uses this information, which does not identify individual users, to analyze trends, to administer the CoverHound website and to gather demographic information about its user base as a whole. CoverHound does not link this automatically collected data to Personal Information.
CoverHound also uses "Cookies", or small text files saved on your computer, in order to optimize your experience using our website. Cookies store information such as your Internet Protocol (IP) address, operating system, and session ID. In addition, information you submit in our forms may also be stored. By changing your browser settings, you can reject cookies, or have your computer warn you each time a website attempts to deploy a cookie.
Use of Information Collected
CoverHound uses your personal information to match you with automobile insurance companies which may provide you with automobile insurance coverage that you like better than your current coverage. However, CoverHound does not share your Personal Information with third party automobile insurance providers. Rather CoverHound provides you with either (i) a website link to such a provider, or (ii) a telephone number to such a provider.
CoverHound may use your e-mail address, if you voluntarily provide it, however CoverHound will not transfer your e-mail address to any third party unless you have consented to be contacted by third parties.
CoverHound reserves the right to use and disclose any information collected that is not in personally identifiable form, including through the use of 3rd party web beacons (ie- tracking pixels) that help CoverHound optimize marketing campaigns.
Third-party Websites
CoverHound is not responsible for the practices employed by websites linked to or from the CoverHound website, nor the information or content contained therein. When you use a link from the CoverHound website to another website, our Privacy Policy is no longer in effect. Browsing and interaction on any other website, including websites which have a link to the CoverHound website, is subject to that website's own rules and policies.
Compliance with Children's Online Privacy Protection Act
CoverHound website is not designed to attract anyone who is not of legal driving age in the United States. Persons who are under the age of 16 should not use the CoverHound website, and upon reading this should leave the CoverHound immediately. Accordingly, under no circumstance does CoverHound seek to collect Personal Information from people under the age of 16.
Safe Harbor
CoverHound complies with the EU Safe Harbor framework as set forth by the US department of Commerce regarding the collection, use, and retention of date from the European Union, as further explained in our Safe Harbor Notice.
Your Consent
By using the CoverHound website, you consent to the terms of this CoverHound Privacy Policy and to CoverHound's processing of Personal Information for the purposes given above as well as those explained where CoverHound collects Personal Information. As stated above, should the CoverHound Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our website for a reasonable period of time.
Terms of Use
Your use of the CoverHound website is governed by our Terms and Conditions, which contains disclaimers, limitations of liability, choice of law and jurisdiction.
General Disclaimers
As stated above, the CoverHound website contains links to other websites which are not owned or controlled by CoverHound. These links are provided for your convenience only. These independent websites have their own privacy policies and CoverHound disclaims all liability and responsibility for the policies of these other sites. If you have any questions regarding the privacy policies of any of these websites, you should contact those sites directly.
Due to the nature of the Internet, CoverHound does not warrant that access to the Website or any of its pages will be uninterrupted or error-free. CoverHound does not warrant or make any representations regarding the usefulness of or the expected results of the material contained on the CoverHound website.
Compliance with Legal Requirements; Law Enforcement
Any information collected by CoverHound may be shared if it is necessary to investigate, prevent or prosecute illegal activities, suspected fraud, violations to the Terms and Conditions, or as otherwise required by law or a valid government request (including, but not limited to, search warrants, subpoenas or court orders). CoverHound may also share information if it is acquired by or merged with another company.
Your California Privacy Rights
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us a written request at:
Privacy
CoverHound, Inc.300 Brannan St, Suite 405
San Francisco, CA 94107
415-671-8128
Contacting Us
For more information, or if you have questions or concerns regarding CoverHound's Privacy Policy, you may email us at privacy@coverhound.com or you can send correspondence to address set forth immediately above.